Desiderata of Happiness

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    « Google Helps Sort Through the Noise and Haste | Main | Friday Fun: Left Brain vs Right Brain »

    October 15, 2007

    on Customers

    From Julie Fleischer at Forrester's Marketing Blog:

    "I keep hearing people ask how much control we should give our customers.
    What they don't realize is our customers have already taken control and
    we'll never have it back"

    So true!





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    Posted at 09:58 AM in Customers |

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